E-tailer Support Centre

We only succeed if you do

How to use the BuyersCircle app?

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We are here to create a supportive journey for you with BuyersCircle.
We only succeed if you do, so we will always be available to assist every e-tailer
to better understand what we do, why we do it, and how we are doing it.

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How can I increase sales on my E-tailer Store? 

BuyersCircle is designed to make sharing easy on social media. Sharing links on Instagram, WhatsApp, Facebook or any social medias platforms is one of the fastest and easiest ways to inform your community about your BuyersCircle store and promotional deals.  

As with any social media post or story, the content needs to be:  

  • Engaging  
  • Actionable  
  • Relevant  

Share via a post, story or message. Posts are shown permanently, messages are displayed permanently in a closed messaging environment and stories are 15 seconds long and only shown on the account for 24 hours. We encourage you to use all forms to promote your store and products.  

How should I post deals on social media? 

It's All About YOU

Let your audience see you – the real you, in video and photos! 
Select the correct promotional photo size (all Flash Deal files and images we share with you use the following naming conventions “FB-Post” or “IG- Story”):  

Product Image

Include product images – sometimes we will send you samples, other times we encourage you to purchase promotional products from your own store to experience and share! 

Look & Feel

Add text and fonts to your stories that match your store, product and story mood  

Search

@mentioning is an easy way to connect another profile to your post. When sharing product flash deals, we encourage you to @mention the product’s brand and BuyersCircle to increase visibility.  

Social Images Size

Instagram Story: 1080 x 1920 pixels Facebook Story (same as Instagram): 1080 x 1920 pixels 
Instagram Post: 1080 x 1080 pixels Facebook Post: 1200 x 630 pixels  

On Brand

Be “on brand” – does your store or the promotional products follow a certain colour scheme or have a specific theme? 

#BuyersCircle

Use hashtags related to theme, location, your audience and product. Research shows engagement goes up with at least 11 hashtags, but not more than 30 in total.  

People nearby

Geotag (add location) your post 

Share it at the right time

The best times to post and share deals are 11am – 1pm and 7pm – 9pm. 

Can I share alcohol deals on social media? 

Alcohol advertising is self-regulated in Australia, requiring compliance under the voluntary Advertising Code that includes four key standards:

Age

 Content cannot target minors or young people under 25 years of age 

Promote

Content cannot promote alcohol as a mood enhancer, therapeutic solution, or contributor to success

Message

Content cannot encourage heavy or excessive drinking 

Safety

Content cannot show alcohol being consumed during an activity that requires safety precautions (such as driving or operating heavy machinery).